Field notes: 4 things people got angry about
Field notes · Sep 30 to Oct 3, 2026I keep a folder of posts where people catch marketing in the act. This week: a viral post compared the same food order with and without the app's delivery subscription and found the promised savings mostly on paper. Another called out an airline ad as false advertising. New York City's click-to-cancel rule took effect on Oct 1: if you can sign up with a click, you must be able to cancel with one. And the Wall Street Journal reported on restaurants using AI-made food pictures that do not look like the food. None of the 4 is a product ranking, and all 4 are the same gap between what marketing shows and what a buyer gets. 3 of the 4 are about subscriptions, which is also the business I know best, so I am asking myself whether my category should be subscriptions rather than toothpaste. Not decided.
What changed: nothing yet. The category is an open question again, and 2 sources joined the reading list.